Terms of Service

Fairfield Designs is a trade name of Dylan Cohen Design, a sole proprietorship based in Fairfield County, Connecticut (“we”, “us”). These terms form an agreement between us and the person or business engaging our services (“you”).

Reach us at hello@fairfielddesigns.com.

Every project starts with a written proposal listing what is included, what is not, and the price. That proposal is the definition of scope. Work outside it is not refused — it is quoted separately and only begins once you approve the quote in writing.

Package inclusions published on our pricing page describe the standard offering. Your proposal governs if it differs.

Project work is fixed-price. Unless your proposal says otherwise, 50% is invoiced before work begins and the remaining 50% on launch. Invoices are due within 15 days of issue, and deposits are due on receipt.

Payments are processed by Stripe. We accept card and ACH bank transfer. We never see or store your full card or bank details.

We may pause work on an account with an invoice more than 15 days overdue. We’ll always email you before that happens. If you dispute a line item, tell us — we would rather fix an invoice than have you pay something you disagree with.

Where sales tax applies to our services, it is calculated at the applicable rate and shown as a separate line on your invoice. Prices quoted on this site and in proposals are exclusive of any such tax.

On final payment, you own the site: the design, the custom code written for you, the content, your domain, and your database. We transfer all rights we hold in the deliverables to you at that point.

Two carve-outs. Third-party components (open-source libraries, licensed fonts, stock imagery) remain under their own licences, which we pass through to you. And we retain the right to reuse general techniques, know-how, and non-client- specific code we develop — we cannot unlearn how to build things.

Before final payment, deliverables remain our property. This is the only leverage a small studio has, and we have never had to use it.

Projects stall on content far more often than on code. You are responsible for supplying copy, images, logos, and access credentials, and for confirming that you have the right to use everything you send us.

If a project goes quiet on your side for more than 60 days, we may close it out and invoice for the work completed to that point. Restarting later is fine; it may need requoting.

Each package includes a set number of revision rounds. A round means one consolidated set of feedback, not an open-ended stream of individual changes. Revisions beyond the included rounds are billed at our hourly rate, quoted first.

Care plans are billed monthly or annually in advance and continue until cancelled. Cancel any time — the plan runs to the end of the period you have already paid for, and we do not pro-rate refunds for a partial period.

Included hours are per month and do not roll over. Care plans cover maintenance, security, hosting, and small changes; they are not a substitute for a project when you want something substantially new.

If a plan is cancelled, hosting on our infrastructure ends. We will give you the code and the data and a reasonable window to move — we will not hold your site hostage.

Sites we build rely on third-party providers — typically Vercel for hosting, Supabase for the database, Resend for email, Anthropic for AI features, and Stripe for payments. Their availability, pricing, and terms are outside our control. We choose them carefully and we will tell you if one materially changes in a way that affects you.

We fix defects in our work free of charge for 30 days after launch. Beyond that, fixes fall under a care plan or are billed hourly.

We do not warrant that a website will produce any particular commercial result, search ranking, or volume of leads. Nobody can honestly promise that.

To the fullest extent permitted by law, our total liability arising out of the work is limited to the amount you paid us for the engagement in question, and we are not liable for indirect or consequential losses, including lost profits or lost data.

We may show finished work in our portfolio and describe what we built, unless you ask us not to. Tell us and we will leave you out — no negotiation, no discount attached.

These terms are governed by the laws of the State of Connecticut, and any dispute will be brought in the state or federal courts located in Connecticut.

We may update these terms; the “last updated” date above always reflects the current version. Changes are not retroactive — the version in force when you engaged us governs that engagement.